Shipping & Returns
Our hours of operation for shipping are Monday through Friday, 8 a.m. to 6 p.m. CST, excluding weekends and major USA holidays. Orders will ship 1-2 business day after you order. *NOTE: during restocks & new releases, there can be an additional 2-4 business days of processing time!
Transit times will vary based upon a few different conditions, including but not limited to:
- Total distance between us and you
- Date in which you made your purchase. Weekday vs Weekend vs Holiday etc.
ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.
First Class: 7-10 Business Days
Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.
We hope you love your purchases, but if for any reason you do need to return something to us, send your item back within 14 days of receiving the product to the address below. No exchanges at this time! Include your order number on the outside of the package!
The Fairest One Cosmetics
Houston TX 77064
Please allow 5-7 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).
We can only issue a refund to the original form of payment used at the point of purchase. In the event you no longer have access to this account or it is no longer active, we will then process your refund in the form of a check mailed to the address in your customer profile which can take 4-6 weeks to process. Original shipping charges are nonrefundable.